Terms of use

Last Updated: 12 April 2025

Welcome to Namoh Expedition! These rules explain how you can use our website and services. By using our website, you agree to follow these rules. If you don’t agree, please don’t use our site or services.

1. Using Our Services

• You must be at least 18 years old to book a trip. If you’re under 18, a parent or guardian must book for you.
• You need to give us correct and complete information, like your name, contact details, and any travel-related details we ask for.
• Don’t use our website for anything illegal or harmful, like hacking, scamming, or making fake bookings.
• Don’t try to access parts of our website that aren’t meant for public use.
• If you make an account with us, keep your login details safe. Anything done through your account is your responsibility.

2. Booking and Paying

• When you book a trip, you agree to pay the full amount as listed on our website. Payment details, like deposit amounts and deadlines, will be explained before you book.
• We accept different payment methods, like credit cards and online transfers. Check our website for available options.
• Our Cancellation Policy explains what happens if you need to cancel. Some bookings may be non-refundable.
• There may be extra charges like taxes or service fees. We will show these before you pay.
• If you don’t pay on time, we might cancel your booking. We may also change or cancel bookings if there are payment issues.

3. Your Behavior on Our Website

When using our website, you agree:

• Not to copy, share, or use any text, images, or videos from our website without our permission.
• Not to upload harmful software (like viruses) or spam that could damage our website or disturb other users.
• Not to use fake payment methods or false information.
• Not to bully, threaten, or harm other users, our staff, or service providers.
• To follow all local and international laws while using our services.

4. Changes to Our Services

• We can change our website, prices, and services at any time without notice.
• If our website is down for maintenance or other reasons, we are not responsible for any issues this causes.
• If a major change affects your booking, we’ll try to let you know and offer an alternative solution.
• We might add, remove, or change features on our website based on demand or business needs.

5. Our Responsibility

• We try our best to keep all information correct, but we can’t guarantee that everything on our website is always up to date.
• Namoh Expedition is not responsible for any losses, injuries or damages that happen while using our website or booking a trip.
• You should have travel insurance to cover unexpected problems.
• We are not responsible for any interruptions caused by things beyond our control, like technical failures or natural disasters.
• We are not responsible for indirect damages that may happen due to using our services.

6. Other Websites

• Our website may have links to other websites. We are not responsible for what is on those websites or how they handle your information.
• If you click on an external link, you are subject to that website’s policies, not ours.
• We do not promise or guarantee any services or products offered by third-party links on our website.

7. Breaking the Rules

• If you break these rules, we may suspend or block your access to our website.
• If your account is closed due to rule violations, you may lose bookings, stored data, or other benefits. We will not offer refunds in such cases.
• We can take legal action if necessary to protect our business and users.

8. Updates to These Terms

• We may change these Terms from time to time. The latest version will always be posted here.
• It’s your responsibility to check these Terms regularly to stay updated.
• If you keep using our website after we update the Terms, it means you agree to the changes.

9. Contact Us

If you have any questions, you can reach us at:

Namoh Expedition
Ground Floor, Likir Labrang Complex
Housing Colony, Leh, Ladakh 194101
namohexpedition@gmail.com